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Product Reviews

Reviews left by customers through our automated system earn the customer 100 reward points.  As we all know, leaving reviews is time out of your day, so this seemed reasonable.

Correct Purchase Guarantee

Water Mountain offers a wide variety of services.  Now and then that can lead to buying the wrong thing.  If you should happen to purchase the wrong service, simply contact us within 7 days and we’ll refund your purchase to you, guaranteed.

We will contact you to book your sessions anyway, so if there is something unusual about your order, we’ll confirm that’s what you want.

In Person Program Terms

When purchasing other than an Intro Pack, you should speak with a staff member about the training pack and contract terms before buying.  Details of your enrollment (e.g. duration, termination, class frequency, and financial obligation) are set down in a written contract.  In the event of a perceived conflict in terms between the website and the contract, the written contract shall be the binding agreement between you and Water Mountain Inc.

It bears repeating that the student is responsible for his or her own attendance.  We want you to attend class, but we can’t force you to.  Hence, that responsibility falls on you.  If you have difficulty with attendance, please consider working with an instructor constructively to increase your attendance.


Shipping time on most physical goods in the USA is 5-7 days.  Some goods, produced overseas, take between 10-14 days.  If goods require a longer shipping time, it is listed on the product page of that item.

Physical Goods

Water Mountain Inc uses a 3rd party fulfillment service to provide the goods listed on this site.  We don’t maintain a physical inventory of the items, and are not directly involved in any aspect of fulfillment.

Each item is custom printed at the time of the order.  With shipping, this means that your order will usually arrive in 1 to 2 weeks.  Sometimes it is faster and sometimes modestly slower.  In the case of products with longer than normal delay, a note detailing the delay has been made in the product description.

We do want you to have a great experience with our providers, and they have been selected for the reliable quality that they produce.

Damaged or Unsatisfactory Goods

If goods arrive in an unsatisfactory (poor printing, broken, etc.), please email us with a photo of the item.  We will forward this to the service, and they will make and send a replacement once the damage is confirmed.  There is no need to return the product in such a case.  If you would prefer, you can also get a refund instead.


Goods have a 30 day Money Back Satisfaction Guarantee.  In the unfortunate event you are dissatisfied with a purchase, we will accept the return of the purchased product for up to 30 days from the date of a purchase and refund the purchase price of the product.   The product must be new, and in unused condition.

A. Please email us at with your name and order number.

B. We will email or mail (your preference) a return label to you.

C. We will initiate a refund on receipt via stripe.

Satisfaction Guarantee for Intro and Spec Packs

All tuition packages purchased on site are satisfaction guaranteed.  That guarantee is explicitly stated on the product page.  Please direct any questions regarding a guarantee to

Reward Point Program Terms and Conditions

Water Mountain Inc may modify the reward point program as it sees fit, including but not limited to increasing or decreasing value, expiring or extending point life, changing the acts producing rewards, and changing products and services that may be purchased through redemption.  Reward points have no cash value.

Single User License to Digital and Video Training (e.g. Zoom)

Digital/video course shall refer to instruction and materials delivered via video, voice call, video call including but not limited to Zoom, and electronic files provided by Water Mounatin Inc.

Purchase of a digital/video course grants a license for personal use of the course content to a single individual for the duration of the course, when that duration is explicitly defined by Water Mountain Inc. In the event course duration isn’t specified, that duration shall be considered perpetual.

Courses, their materials, or their images may not be redistributed or resold.

In the event a course should provide materials for download, the licensee may use the downloaded materials for personal use in perpetuity.

Water Mountain Inc maintains ownership of All Rights of materials, except where expressly stated.

Hold Harmless.

I affirm that I am an adult of the age of consent and purchasing any fitness products/services for my use or that I am a parent or guardian of a minor in my care for whom I am providing consent to receive fitness services.  First-person pronouns throughout this document will refer to me as the legal guardian representing the minor in my care, in the event that I have purchased these products or services for said minor.

I hereby consent to waive certain legal rights, including the right to sue the following party, and, if applicable, its owners, trainers, representatives, and facilities from any physical, material, tangible or intangible, loss or damages that may happen to me during my participation in any of the fitness services (hereinafter, “Fitness Services”) undertaken while under their instruction or thereafter: Water Mountain Inc. (the “Fitness Provider”).

I will be voluntarily participating in the Fitness Services that will be conducted by the Fitness Provider. These Fitness Services will include, but not be limited to the following: Digital/video lessons in martial arts, qi gong, health, lifestyle, and fitness.

I agree with and understand the following:
It is my responsibility to consult a physician before participating in this or any fitness program and I affirm that I have no medical conditions that would restrict me from participating in any of the Fitness Services.
I agree to hold the Fitness Provider, and if applicable, its owners, trainers, representatives, officers, employees, contractors, and content creators of the course material, harmless from any damage, whether tangible or intangible, that may happen to me while participating in the Fitness Services. Such injuries may include, but are not limited to, muscle strains, muscle sprains, muscle spasms, heart attacks, raised blood pressure, and broken, fractured, or dislocated bones.
I agree that the Fitness Provider offers the Fitness Services with no guarantee of results.
I agree that I am solely responsible to maintain the diet and fitness regime appropriate for my level of health and stamina, and I agree that any results that occur, whether positive or negative, are the effects of my own personal choices.
I agree that participation in the Fitness Services is not a replacement for actual medical care, and that if I do experience medical issues, I will contact my doctor immediately.
If I do require medical treatment or attention while or after participating in the Fitness Services, I agree that the medical costs are mine and mine alone and hold the Fitness Provider blameless from any charges, fees, or costs that my conditions may incur.

This Fitness Services Waiver will bind and be enforceable against me and all of my personal representatives. I agree that this Fitness Services Waiver should be enforceable to the fullest extent of the law, and if any portion is held invalid, the remainder should continue in full legal force and effect.

I specifically acknowledge and agree that this document is not intended to be a general release, which would be limited under some state and local laws.

This Fitness Services Waiver shall be construed and interpreted as broadly as possible in the applicable jurisdiction.


I understand and am aware that my participation in the Fitness Services involves risks. These risks may lead to tangible or intangible harm, and I agree that they may result not only from my own actions but also from the actions of others. With the knowledge and understanding of these risks, I choose, of my own will and volition, to continue participating in the Fitness Services.

I am also aware that there are risks that I may not have considered, yet I waive my right to any claims that may occur from these unconsidered risks and I choose, of my own will and volition, to participate in the Fitness Services.


I will not start any lawsuit or other court action against the Fitness Provider, nor will I join any such proceeding, including any claim for money damages. I acknowledge and agree that I am entering a covenant not to sue the Fitness Provider in any capacity, including to hold the Fitness Provider liable for any injury, loss, or damage sustained by me or my property, even if it is due to the Fitness Provider’s negligence or omission. I also waive the right of any of my insurers to make any such claim.


I agree to defend and indemnify the Fitness Provider and any of its affiliates (if applicable) and hold them harmless against any and all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to my use or misuse of the Fitness Services or my conduct or actions. I agree that the Fitness Provider shall be able to select its own legal counsel and may participate in its own defense, if desired.

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